Frequent questions

If you are arriving from Vitoria/ San Sebastián/Logroño/Zaragoza, exit the motorway at Zabálburu, turn onto the street named Calle Juan de Garay, turn left and take Calle Autonomía. Continue straight ahead. At around the 800 metre points, you will find the hotel.

If you are arriving from Santander, exit the motorway at Bilbao San Mamés, continue along Calle General Eguia until you reach Plaza Fco. Javier, turn right onto Avda Autonomía and the Hotel is a further 200 m down this road.

The check-in time is from 14:00 pm and the check-out time is until 12:00 pm.

Yes, club zenit have the option of a late check out (14:00) provided on request and subject to availability of the hotel free of charge.

You can contact our hotel in bilbao, zenit bilbao, by calling +34 944 108 108 or email bilbao@zenithoteles.com.

If you have not received an e-mail response, please contact the hotel reservations department: +34 912 182 028.

No, pets are not allowed at Zenit Bilbao.

When booking through our website for our hotel in bilbao, zenit bilbao, you can choose this option.

Our hotel is fully equipped with wi-fi in all rooms. This is a free service. You only have to ask for the password at the reception.

Yes, in our hotel in Bilbao cots are provided on reques.

Yes, you can have a double or triple room with an extra bed. It is necessary to request this beforehand. For adults or children, with a supplement of 35 euros per night.

We have a number of rooms with double beds. Request it when making your reservation. Always subject to availability in our hotel Zenit Bilbao, in Bilbao.

Yes, we have our own car park at our hotel in Bilbao.

See special conditions for the use of spaces with an electric charger.

No, the Zenit Bilbao hotel has no rooms for smokers.

Yes, upon request our hotel provides suitable rooms.

Yes, of course.

Yes, our hotel offers laundry services and dry cleaning.

Lost/forgotten items can be claimed 24 hours per day by contacting the reception. Our staff will pass on the complaint to the appropriate department.

Yes. We have a variety of rooms with different capacities. For more information, please contact grupos@zenithoteles.com.

Yes, we have breakfast for celiacs, you should put this in the comment you leave while making the reservation to ensure that the hotel makes sure to provide special bread and biscuits.

Yes, at our hotel in Bilbao, Zenit Bilbao, you can find a daily lunch menu (not dinner) with various options.

Our Club Zenit offers members a 5% or 10% discount on room prices, along with many other advantages.

The Zenit Bilbao Hotel has a free gym for guests just a few metres from the hotel.

Opening hours: Monday to Friday: 7.30am to 10.30pm. Saturdays: 9.30am to 2.30pm. Closed on Sundays and public holidays.

Opening hours may vary on special dates such as Bilbao's Semana Grande festival. Please check opening hours at the hotel reception.